MPP McDonell Condemns Government’s Service Ontario Closures

May 5, 2016

QUEEN’S PARK – Service Ontario intends to close nine publicly-run service outlets across the province. MPP Jim McDonell (PC Critic for Government and Consumer Services) highlighted that the Government is ignoring Ontarians’ need for service outlets close to home.


“The current Government shut down 72 Service Ontario kiosks in 2012 and now they’re shutting entire service outlets in areas ranging from Mississauga to Guelph, Kemptville and Morrisburg” MPP McDonell commented. “This isn’t modernization – it’s denial of service. Rural residents will have to drive further for the government services they deserve to receive locally. The Auditor-General highlighted that publicly-run Service Ontario centres cost significantly more than privately-run contract outlets. The Government has lost sight of their priorities. They’re out of money due to waste and mismanagement, and are making Ontarians pay while making no effort to preserve service locations, such as contracting the service to a private outlet.”


Service Ontario offices in Mississauga, Milton, Guelph, Kemptville, Morrisburg, Embrun, Terrace Bay, Minden and Blind River will close between October 2016 and February 2017, with their services and some staff moved to other offices.


“Residents of the affected areas deserve to have access to in-person public services,” MPP McDonell stated. “The Government appears to have made no effort to find alternative solutions that would preserve in-person services. They aren’t in it for us – they waste our money and make us pay.”